Your Cart is Empty
NATIONAL AND INTERNATIONAL SHIPMENTS //
ENJOY 10% OFF YOUR FIRST PURCHASE
Shipping costs will vary depending on the selected destination.
OEOE Handbags provides users with a free web service for information and a virtual showcase of the products it sells. Product prices are set for each item and are visible before purchasing the product from our service. The prices displayed on OEOE Handbags include VAT, unless otherwise indicated. The prices shown on the website are final prices, except for typographical errors. Products that have received a discount are marked as such, indicating the previous price and the current price with the discount. All prices are expressed in Euros. OEOE Handbags reserves the right to change the price of any product without prior notice. OEOE Handbags may, in the future, provide the user with new services, content, products, or additional features, whether or not they are charged, that enhance the features available to the user. In turn, OEOE Handbags reserves the right to unilaterally cancel any of the services, features, or content included in the service.
Products purchased at www.oeoehandbags.com are shipped through a shipping company selected for this purpose.
OEOE Handbags ships to all areas of Spain. We also ship to Ceuta/Melilla and the Canary Islands. Delivery times begin from the order date.
OEOE Handbags ships to Andorra .
– Shipping will take place the next business day after the purchase date, provided it is in stock, and will take 2 to 6 business days. Products that are not in stock will take approximately one to three weeks to produce.
Spain:
Rest of EU countries:
United Kingdom / Switzerland:
For shipments to countries outside the European Union, you must deduct VAT from the prices shown on the Website. Shipping costs for this type of shipment will be indicated during the purchase process. If your delivery address is outside the European Union, you may be required to pay the corresponding customs taxes. We recommend that you inform yourself before placing an order.
Delivery Time: Shipping will be made the next business day after the purchase date if in stock and will take 2 to 6 business days. Items not in stock will require approximately one to three weeks to produce.
ASIA, MIDDLE EAST
Bahrain, Brunei, Hong Kong SAR, India, Israel, Indonesia, Japan, Jordan, Lebanon, Korea, Kuwait, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, Taiwan Region, Thailand, United Arab Emirates.
AMERICA, OCEANIA
Australia, Canada, United States, New Zealand.
AFRICA
Ivory Coast, Mauritius, Morocco, South Africa.
If we are unable to ship your order to the address you provided, we will notify you.
You will receive your OEOE Handbags order in our unique packaging. Each item is protected by a white cotton linen bag printed with the brand's logo. For security reasons, the brown shipping box does not bear the OEOE Handbags logo or logo.
Payment for the product is made at the time the order is placed. Users can pay by secure card, a service that offers secure, simple, and fast payments.
All OEOE Handbags items are the property and responsibility of OEOE Handbags until payment is received and the products are shipped to the address specified by the customer. Items are insured against accidental loss or damage during shipping. In any case, this situation must be verified by the courier company. If your shipment takes longer than a month, please contact the Customer Service Team so we can address the issue.
You must ensure that your purchase arrives safely when you receive it. We invite you to contact our Customer Service Team with any complaints. OEOE Handbags packaging must be kept in perfect condition to file a complaint.
Products sold by OEOE have a legal warranty period of 24 months from the date of delivery, which covers any manufacturing defects. The delivery date must be confirmed by the purchase invoice or the corresponding delivery note, if later.
In accordance with applicable regulations, it will be presumed that any lack of conformity that becomes apparent within SIX (6) MONTHS after delivery of the product already existed when it was delivered, except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity. After SIX (6) MONTHS have elapsed, the user must prove that the lack of conformity already existed upon delivery of the product.
Any lack of conformity that is a direct or indirect consequence of improper use of the product or failure to follow the instructions accompanying the product regarding its maintenance or use will be expressly excluded from the application of any warranty.
Likewise, any parts or components that, due to their design and/or function, suffer natural deterioration due to wear and/or deterioration in performance are excluded from the warranty. Products or garments modified or repaired by the user or any other person not authorized by the brand are excluded from the warranty.
In any case, the warranty will apply exclusively to products purchased and delivered in Spain.
To purchase an item through the OEOE Handbags Online Store, simply select "Add to Cart" on the product page and then click the "Buy" button when you're ready to complete your order. You'll be taken directly to the secure checkout area, where you can choose a billing address (where we'll send your invoice) and a shipping address (which can be different from your billing address, for example: a work address, a company address, the direct address of the person you want to receive the gift). In the final step of Secure Payment, you can choose from several payment options.
OEOEHandbags.com accepts several payment methods:
We do not accept cash, checks, or phone orders.
In some cases, after clicking the final payment button, the page may redirect you to your bank's website and ask for an additional security code for payment with your Visa or MasterCard. This is 3D Secure, a security system developed by your bank that requires you to enter your personal code to make a secure purchase. This code for online purchases with your card is completely personal and must be provided by your bank. For more information, you can contact your bank directly or our Customer Service Team.
After receiving payment and confirming your order, it will be automatically sent to OEOE Handbags for processing. Confirmation of your order implies full acceptance of the Terms and Conditions of Sale through the OEOE Handbags Online Store.
You will receive an email with confirmation and a summary of your purchase.
OEOE Handbags product prices are quoted in euros. OEOE Handbags product prices include taxes and fees. OEOE Handbags reserves the right to change the prices on the website www.oeoehandbags.com at any time and without prior notice. However, the prices displayed at the time of purchase will be considered valid.
All data recorded on www.oeoehandbags.com serves as proof of transactions between OEOE Handbags and its customers. In the event of a dispute between the parties regarding a transaction made on the www.oeoehandbags.com website, all data recorded by OEOE Handbags will be considered irrefutable proof of the transaction.
If for any reason you are not satisfied with your order, you have 29 business days from the date of delivery to return it. Unfortunately, we cannot accept bags that have been used and/or are outside the 29-day return period.
Spain (Peninsula and Balearic Islands)
Cost: Shipping costs €15 + 3% bank commission.
Canary Islands, Ceuta and Melilla: In addition to the above charges, customs charges will be added.
Europe (European Union)
Cost: Shipping costs €30 + 3% bank commission.
United Kingdom
Cost: Shipping costs £30 + 3% bank commission.
Andorra
Cost: Shipping costs €20 + 3% bank commission + customs management fees.
USA, Canada, New Zealand, Australia
Cost: Shipping costs $50 + 3% bank commission + customs management fees.
Rest of Countries
Cost: Shipping costs €75 + 3% bank commission + customs management fees.
Access our returns portal.
Enter your order number and the email linked to your purchase in OEOE Handbags .
Select the items you wish to return and follow the steps provided.
For international returns:
Print your return label and three copies of your commercial invoice .
Place the documentation on the outside of the package and deliver it to your nearest drop-off point.
For returns from Italy, Portugal, Spain or Israel:
It is required local identification number to register the return.
Processing time:
Returns may take up to 5 business days to be processed from the moment they are received at our warehouse.
Note: If you made your purchase through a partner store, you must process the return according to that store's policy.
Once the return has been received and reviewed, the refund will be processed within a period of 3 to 5 business days . We'll send you an email confirming the transaction.
We do not make direct changes.
If you want a different model or color, you will have to return the original order and place a new one.
To help you, you can contact us by phone at +34 634 14 14 93 .
Personalized or monogrammed products cannot be cancelled, exchanged or returned, unless error is made by OEOE Handbags .
The customer is responsible for errors such as:
Incorrect color selection.
Wrong amount.
Typographical errors in initials or texts.
If you detect any problem with your personalized order, you must write to us at hello @oeoehandbags.com within 29 days after receipt .
If the error was ours, we will fix it free of charge.
We recommend that you carefully review all the details of your order before confirming it.
See details in OEOEHANDBAGS website terms of use
